Shipping and Delivery Policy

At  Art Palace, we are committed to providing a seamless and efficient shopping experience to our customers. This includes ensuring smooth shipping and delivery of all orders. Please take a moment to review our Shipping and Delivery Policy.

Shipping Address

It is essential that you provide the correct shipping address when placing your order. We cannot be held responsible for any delays or failed deliveries due to incorrect information. To avoid any issues, we recommend confirming your shipping address with our customer team during working hours.

If you need to change the shipping address after placing your order, it is possible to do so until the order is shipped. Simply login to your account and go to "My Account" where you can edit your shipping address.

Handling Time

For items that are available in stock, we require 2 working days for handling. Please note that make-to-order items may require up to 10 business days for handling. In the case of larger orders or any unexpected delays, we will inform you in advance.

Domestic Shipping Time

Within India, our shipping time ranges from 3 to 7 working days. We strive to deliver your products as quickly as possible while ensuring their safety during transit.

Shipping Charges

For orders within India, we offer free shipping on all products 

International Shipping

For international shipping outside of India, please note that shipping charges are not included in the price listed on our website. Once you place an order, we will contact you via email with the exact shipping charges, including any applicable customs brokerage fees, tariffs, and duties. These additional fees are the responsibility of the customer and may vary based on your country's regulations.

International shipments typically take 3 to 10 working days for delivery after order confirmation and receipt of payment. In the event of any changes to the delivery or product, we will notify you in advance.